***** Account

Hi, my name is Mbongeni.

Last year around September I reported account ***** at Edgars Chris hani crossing in Vosloorus, it took some time to resolve and finally in October I was told that it was resolved so I asked them to print out a letter for me since I was busy with my bond application and they told me they can't provide anything. So on Thursday 11 January 2018 I called a property agent to resume with my application and they picked up Edgars account with an amount of R4000 arrears , yesterday I went to the store and they put me on the phone with customer service which referred me to dispute department by giving me the number which I called but no one is answering the phone I then told the consultant and she told me that Dispute Department they don't answer the phone hence they prefer to refer us to customer service. I asked to check if she can pick up anything on the system but she couldn't, I need to process my application so this whole thing is delaying the process and all I need is a clearance letter