EM
Elfin M
1 reviews | Active since Jul 2019
02 Jul 2019, 14:37
*****
I have an account with Edgar s and recently found out that they've been deducting airtime and data amounts I know nothing of and never agreed on since last year JUNE never received any airtime I don't know who they give it to. As I never agreed to anything on my account. I'm so angry as these small amounts add up.to almost R700 it is clear *****. Hopefully this will be resolved as I'm not happy with the service ELFIN Mbanjwa ***
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Replies (1)
Edgars's replyOfficial
03 Jul 2019, 11:26Dear Elfin,
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to RMCS directly to address and resolve within the next 7 business days.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to RMCS directly to address and resolve within the next 7 business days.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply03 Jul 2019, 11:26
Official
Dear Elfin,
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to RMCS directly to address and resolve within the next 7 business days.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised your complaint is referred to RMCS directly to address and resolve within the next 7 business days.
Below is a reference number generated for this query:
***/GO
Kind Regards
The Edgars Team
***
Best regards,