1 reviews | Active since Jun 2016
<p>Dear Edcon</p> <p> </p> <p>I am extremely upset with recent events</p> <p> </p> <p>I went to Edgards The Grove and was approached by the accounts manager.</p> <p> </p> <p>He said that he wants to Confirm that my edgars clubcard is working!!</p> <p> </p> <p>So I said it was working, he came with another story saying that he just wants to make sure!</p> <p> </p> <p>So he said that I was already a policy holder – he gave me as I his words a better card as my card was old and not working he phoned Edcon</p> <p> </p> <p>I asked when I signed for the new card why its R60 and he told me no it is what I was already paying for the card just went up a bit</p> <p> </p> <p>I just received my statement and he added another policy on my account!</p> <p> </p> <p>I will be posting this ***** on Hello Peter!</p> <p> </p> <p>I was told that it will be removed!</p> <p> </p> <p>I am very sorry but this way of getting policies on your account is unacceptable</p> <p> </p> <p>Disgusted by this</p>
Thank you for bringing this matter to our attention.Please accept our apologies for the club VIP enrollment which will be addressed with the senior manager. Please note that the club VIP has been cancelled and a request for the reversals of R60 .00 will be actioned .This will appear on your next months statement .
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Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention.Please accept our apologies for the club VIP enrollment which will be addressed with the senior manager. Please note that the club VIP has been cancelled and a request for the reversals of R60 .00 will be actioned .This will appear on your next months statement .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
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