*****
<p>I became aware of an account opened **********ly using my physical address and brought this to Edgars' attention. They stubbornly refuse to take this seriously, and will not reveal to me the basis of this account having been FICA'd at my address. I explained how I have been a victim of ***** at other institutions as well and am trying to get to the bottom of this but they simply do not care. I think that they have poor financial controls and it is is time to report this to their auditors.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us this Account number, so that we may remove your address as requested, Alternatively, kindly be advised that the matter regarding the account enquiry may be reported to the accounts team directly for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us this Account number, so that we may remove your address as requested, Alternatively, kindly be advised that the matter regarding the account enquiry may be reported to the accounts team directly for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us this Account number, so that we may remove your address as requested, Alternatively, kindly be advised that the matter regarding the account enquiry may be reported to the accounts team directly for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly forward us this Account number, so that we may remove your address as requested, Alternatively, kindly be advised that the matter regarding the account enquiry may be reported to the accounts team directly for actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your email ***/GO
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,