CN
Cikizwa N

1 reviews | Active since Jan 2015

13 Dec 2016, 12:12

*****

<p>I recently opened an edgars account at cresta mall the consultant added additional insurance policies into the account without my knowledge last Friday I went to enquire about them and the manager referred me to a consultant named Sine and was told it was cancelled. After paying more than R200 for those policies. This morning got smses that the same five policies are being enrolled AGAIN into my account after clearly requesting that they cancel them ALL this is unacceptable </p>

0
Replies (2)
Edgars
Edgars's reply20 Dec 2016, 20:14
Official

We have received your concerns and apologise for the inconvenience caused by the matter. As per the system records the Financial services are cancelled for further clarity the accounts team may be reached below.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply20 Dec 2016, 20:14
Official

We have received your concerns and apologise for the inconvenience caused by the matter. As per the system records the Financial services are cancelled for further clarity the accounts team may be reached below.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,