*****
<p>I have an Edgars account on the 25 of October I settle the account and requested to close it but only to find out that the Is an insurance company debiting 20 monthly since November 2015, I asked them how this was activated since I was not contacted about this and I didn’t not accept any terms and conditions since Edgars doesn’t have my new cell no since 2013…I am so furious about this since Edgars is allowing ***** to happen on the customer’s account CPA Protocol was not followed, worst thing I have been waiting for feedback for more than a month I went to west gate store twice with no solution.</p>
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. Please be advised as per investigation all products have been cancelled on your account the accounts has also been paid in full and up to date.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. Please be advised as per investigation all products have been cancelled on your account the accounts has also been paid in full and up to date.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,