KO
Karen O

1 reviews | Active since Feb 2013

20 Oct 2016, 17:11

*****

<p>Good day, on 29 Sept 2016 I visited Edgars CapeGate to return goods. I received a voucher to the value of R959.90. I gave the voucher to my son to go and buy clothes for himself. On 9 Oct 2016 he wanted to pay with the voucher. The cashier said there is only R429.90 on the voucher. I could not believe it as I have the slip to prove it is R959.90. Voucher number: 6 ********** 6 ********** .</p> <p>Please can you get Edgars to send me a voucher with the R530 that they owe me.</p> <p>Thank you</p>

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Replies (1)
Edgars
Edgars's reply21 Oct 2016, 09:49
Official

As per our telephonic conversation please be advised there is still a balance reflecting on the gift card , Please redeem you gift card and should you experience any problems in store you can give us a call on ***while you are in store and we will gladly confirm the outstanding balance with the store.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***

Best regards,