EL
Emmarentia L
1 reviews | Active since Aug 2015
18 Aug 2015, 17:11
*****
I closed my account in 2013, now there are transactions i don't know about they did not tell me that it's active again not by sms, letter or e-mail. Someone is using my account and i was not informed about it
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Replies (1)
Edgars's replyOfficial
21 Aug 2015, 12:10Hello Lekhoane07,
As per our telephonic discussion, please be advised the account is closed and you may contact the accounts department on ***to request a paid up letter. We apologise for the overall experience. But the RMCS department will reverse the amount debited for Cell C subscription.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, please be advised the account is closed and you may contact the accounts department on ***to request a paid up letter. We apologise for the overall experience. But the RMCS department will reverse the amount debited for Cell C subscription.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply21 Aug 2015, 12:10
Official
Hello Lekhoane07,
As per our telephonic discussion, please be advised the account is closed and you may contact the accounts department on ***to request a paid up letter. We apologise for the overall experience. But the RMCS department will reverse the amount debited for Cell C subscription.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
As per our telephonic discussion, please be advised the account is closed and you may contact the accounts department on ***to request a paid up letter. We apologise for the overall experience. But the RMCS department will reverse the amount debited for Cell C subscription.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,