Forced to use Incorrect voucher

Dear Edcon,<br> <br> As a loyal customer for many years I write to you in disgust.<br> <br> Tuesday morning I called the call centre for assistance regarding a mix up with my vouchers I was put on hold and call dropped?<br> <br> Problem is that when I was at the till on Friday 4th December checking out, I was told by the cashier that my club membership was cancelled and I had to use a voucher(Red Carpet Voucher) of a lower value. Im a club member from the time my account was open and i was forced to use to non club member voucher! All information is on the system of the times, cashier and the person that upgraded my card that morning..<br> <br> Seems like the staff in the Centurion branch were tired that night and was not interested in helping at that time. <br> <br> Please have a look and let me know ASAP. I have emailed [Email Removed] and [Email Removed] with no reply yet? Seems like Edcon is not interested? I will share my frustration with the public shortly on social media...<br>