DP
Don P
1 reviews | Active since Mar 2012
01 Jun 2015, 10:49
forced to open at Jet
to cut the long story short , i wanted to open up an account at Edgars , to my surprise i was told i can only open at Jet because i had an account there which is not true , i think it was legit <br> <br> however i was really ****ed of that Edgars ts under the same tree as Jet and i specified to the consultants i don't want to open my account at Jet , nobody could come with a solution <br> <br> i ws just told i can only open my account at Jet , why dont i have the right to choose ?
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Edgars's replyOfficial
02 Jun 2015, 15:21Hello Dawny,
We tried contacting you at 02:40 PM but we couldn't reach h you.
Thank you for raising your concerns with us. Kindly note you can have an Edgars account if you want to. You don't need to fill in a form again. What you need to do is to visit any Edgars store and go to customer service and they will assist you. It will only take 15 minutes to speak to an agent at New Accounts.
Your reference number is: ***/GO
We apologise for the overall experience.
Kind regards.
Edcon customer experience team.
***
We tried contacting you at 02:40 PM but we couldn't reach h you.
Thank you for raising your concerns with us. Kindly note you can have an Edgars account if you want to. You don't need to fill in a form again. What you need to do is to visit any Edgars store and go to customer service and they will assist you. It will only take 15 minutes to speak to an agent at New Accounts.
Your reference number is: ***/GO
We apologise for the overall experience.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply02 Jun 2015, 15:21
Official
Hello Dawny,
We tried contacting you at 02:40 PM but we couldn't reach h you.
Thank you for raising your concerns with us. Kindly note you can have an Edgars account if you want to. You don't need to fill in a form again. What you need to do is to visit any Edgars store and go to customer service and they will assist you. It will only take 15 minutes to speak to an agent at New Accounts.
Your reference number is: ***/GO
We apologise for the overall experience.
Kind regards.
Edcon customer experience team.
***
We tried contacting you at 02:40 PM but we couldn't reach h you.
Thank you for raising your concerns with us. Kindly note you can have an Edgars account if you want to. You don't need to fill in a form again. What you need to do is to visit any Edgars store and go to customer service and they will assist you. It will only take 15 minutes to speak to an agent at New Accounts.
Your reference number is: ***/GO
We apologise for the overall experience.
Kind regards.
Edcon customer experience team.
***
Best regards,