Forced Insurance

<p>We bought a phone @ Edgars in Westgate.</p> <p>We refused to take mobile insurance we were told its compulsary. However we may cancel under 2weeks and we may be billed R20.00 Cancellation or nothing. We cancelled the insurance @ Edgars The Glen. We were then told we should ve obtined a declined insurance form. We called the Westgate cellphones manager who then said we signed for it and it is not his problem. Fareed or Fharad is the name. He was then asked how come your branch doesn't issue out these insurance decline letters as a consultant from the Glen and the call centre. He said he doesn't know. How dare he gathers the termerity. The unmitigating tenacity to say such when it is us who keep those doors open be it a cash or credit deal it is still money on the table.</p> <p> </p> <p>This insurance was forced on us and we refuse to settle it. We will escalate this matter further should need be until a formal apology and reversal of cost is done. </p>