FM
Fatima M

1 reviews | Active since Oct 2018

16 Oct 2018, 13:01

Finrite insurance

I bought a J5 I think in 2015 after claiming on my insurance in Edgars Vengate mall. I recently lost My phone and I was told it's insured for R2000 instead of R2000+ and finrite says it's not their fault now I don't know who to go to help me

0
Replies (2)
Edgars
Edgars's reply18 Oct 2018, 09:31
Official

Thank you for making contact with us. Kindly note that once the policy documents are signed it means we accepted the terms and conditions . Finrite is our third parties and if they cannot assist the we are also unable to assist . We apologise for the frustrations caused .
***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,

FM
Fatima M's update19 Oct 2018, 16:57
Reviewer Update
If your agent put my phone on a R2000 insurance instead of R2000 + cover is it my fault?