Finrite Edgars Cellphone ********

Unprofessionalism and good customer service is the worst you can get from Edgars and its employees. I lost my cellphone 2019 and claimed for it. It was R2000, which I was paying premiums of R40..My claim aas approved for R2000 of which I top it up and got a new cellphone for R3500. My premiums were supposedly increased to R80.00, which I gladly paid because my handset was now R1500 more.

Now, recently I lost my cellphone, and phoned Finrite to claim. I was shocked to find out that I have been paying R80 for two Cellphones. 1 which was reported lost and claimed for and the new one I claimed for 2019. Now the cellphone I lost which qas supposed to be R3500 has been under insured for R2000. Finrite say they have to pay out what their systems tells them and that they will refund the premiums for the ghost phone. How do I have to suffer for their mistakes? I need resolution before the new claim is approved. Tried calling Edgars, no joy or Im put on hold long enough for me to lose patience and hang up.