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Phumzile M
1 reviews | Active since Jul 2015
19 May 2020, 13:08
Feeling disgusted
I just noticed now on my May statement that Edgar's is billing me something like R78 monthly for vouchers or something which I know nothing about, I looked at my April statement also same thing happened, so this has been going on for long... This is just how they reaping people who don't take note of their statements. I want them to explain when did I agree to this nonsense. And they must refund me all my money that they charged me for this because I did not agree to it... I am never shopping at Edgar's Again!!! I am extremely disappointed
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Replies (2)
Edgars's replyOfficial
20 May 2020, 14:14Good day Miss Mtsweni
We hereby acknowledge your complaint logged.
Please note that we have tried to make contact with you telephonically however we were unable to reach you.
Kindly be advised that the query has been logged with our 3rd party RMCS for further investigation and feedback will be provided in the next 7 business days.
The reference number for your query is : **********3/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge your complaint logged.
Please note that we have tried to make contact with you telephonically however we were unable to reach you.
Kindly be advised that the query has been logged with our 3rd party RMCS for further investigation and feedback will be provided in the next 7 business days.
The reference number for your query is : **********3/GO
Kind RegardsCustomer Experience Team
Edgars's reply20 May 2020, 14:14
Official
Good day Miss Mtsweni
We hereby acknowledge your complaint logged.
Please note that we have tried to make contact with you telephonically however we were unable to reach you.
Kindly be advised that the query has been logged with our 3rd party RMCS for further investigation and feedback will be provided in the next 7 business days.
The reference number for your query is : **********3/GO
Kind RegardsCustomer Experience Team
We hereby acknowledge your complaint logged.
Please note that we have tried to make contact with you telephonically however we were unable to reach you.
Kindly be advised that the query has been logged with our 3rd party RMCS for further investigation and feedback will be provided in the next 7 business days.
The reference number for your query is : **********3/GO
Kind RegardsCustomer Experience Team
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Phumzile M's updateReviewer Update
20 May 2020, 14:33Good day,
Can you stop taking chances please!!!! how many times did you try to call me?????? Because I have 1 missed call, and it the ringing time is 0 seconds, it's unfortunate that I can not post the screen shot here.. So do you call that calling me??
Can you stop taking chances please!!!! how many times did you try to call me?????? Because I have 1 missed call, and it the ringing time is 0 seconds, it's unfortunate that I can not post the screen shot here.. So do you call that calling me??
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Phumzile M's update20 May 2020, 14:33
Reviewer Update
Good day,
Can you stop taking chances please!!!! how many times did you try to call me?????? Because I have 1 missed call, and it the ringing time is 0 seconds, it's unfortunate that I can not post the screen shot here.. So do you call that calling me??
Can you stop taking chances please!!!! how many times did you try to call me?????? Because I have 1 missed call, and it the ringing time is 0 seconds, it's unfortunate that I can not post the screen shot here.. So do you call that calling me??