1 reviews | Active since Jul 2015
Feeling disgusted
On the 13th of August 2019 I sent an email to info regarding an order that I wanna place since the item is not online on the Edgars website,and is at their stores so I got an automated email requesting me to send an email to N Thejane then I sent my query and N Ntenjane rep**** and requested my size for the order I gave it to this day I have not received or heard from them.
I am so disappointed at this service because If they can check my history of buying from them online they would see how much I support their business... They would be embarrassed at the service I am getting from them... Thia shows that they don't care about their customers, they don't value their customers.. My loyalty to them means nothing.
Lastly their new website is not user friendly compared to the old one, a few minutes ago I tried to place an order online and could not secure my payment.
Thank you for making contact with us regarding your product request .
The previous correspondence that was sent to you, was for you to provide us with the sku code or image which we have not yet received . However we will contact you to assist further .
Reference remains ***/go
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us regarding your product request .
The previous correspondence that was sent to you, was for you to provide us with the sku code or image which we have not yet received . However we will contact you to assist further .
Reference remains ***/go
Kind regards
Edgars Customer Experience Team
***