BW
BIANCA W
1 reviews | Active since Sept 2016
20 Sept 2016, 19:59
FED UP...
<p>Edgars has been deducting an mtn airtime fee R41 something on my account since ive opened the account. I have been going into Edgars since early this year every week, and every week they just have a different story and kept on just giving me reference number after reference and telling me they will reverse those amounts but still nothing has been done. Im so fed up coz these people are just eating my money. </p>
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Edgars's replyOfficial
21 Sept 2016, 10:24We must apologise for the delayed response.
Please be advised we are currently liaising with RMCS(Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply21 Sept 2016, 10:24
Official
We must apologise for the delayed response.
Please be advised we are currently liaising with RMCS(Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime and will revert with feedback shortly. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,