LM
Lionel M
1 reviews | Active since May 2015
30 May 2015, 18:09
FED UP.....
So great edgars has given me an account but the card they give me is a F...ING cash card. So here I staff I'm the cue for about 30 mins to make my purchase and get to the desk and get told that this is a cash card not an account card. FED UP most unreliable clothing chain I know of. .
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Replies (1)
Edgars's replyOfficial
01 Jun 2015, 12:19Hello lion1988,
It is with great displeasure to hear that you received a thank you rewards card instead of a thank you account card. That is certainly not the type of service that indicates our standards. The store manager was notified of this query and concrete feedback will be given to you shortly,
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear that you received a thank you rewards card instead of a thank you account card. That is certainly not the type of service that indicates our standards. The store manager was notified of this query and concrete feedback will be given to you shortly,
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply01 Jun 2015, 12:19
Official
Hello lion1988,
It is with great displeasure to hear that you received a thank you rewards card instead of a thank you account card. That is certainly not the type of service that indicates our standards. The store manager was notified of this query and concrete feedback will be given to you shortly,
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear that you received a thank you rewards card instead of a thank you account card. That is certainly not the type of service that indicates our standards. The store manager was notified of this query and concrete feedback will be given to you shortly,
Please accept our sincere apology for the overall experience.
Your reference number is as follows: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,