ZR
Zipho-Ezihle Runu
1 reviews | Active since Apr 2016
18 Apr 2016, 13:35
faulty shoe
I bought a shoe on Friday at Egdars at The Baywest Mall in Port Elizabeth, hardly 3 hours of wearing it I noticed how uncomfortable my left foot was as my shoe was also making an unpleasant sound. I don't understand how a the bottom of a brand new heel can come loose and break. I'm really not happy as I really love that shoe.
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Edgars's replyOfficial
19 Apr 2016, 09:36Hello ZiphoRunu,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. You can take the item back to the store along with the slip and the store will certainly assist you as we have sent communication to the store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. You can take the item back to the store along with the slip and the store will certainly assist you as we have sent communication to the store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply19 Apr 2016, 09:36
Official
Hello ZiphoRunu,
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. You can take the item back to the store along with the slip and the store will certainly assist you as we have sent communication to the store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. You can take the item back to the store along with the slip and the store will certainly assist you as we have sent communication to the store.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,