1 reviews | Active since Nov 2017
Faulty Cellphone
Good day. I bought a cellphone, Samsung j5 prime on the 31st of October. I noticed it is faulty. When you play music it keeps on cutting, stop or skip the song and show OK GOOGLE or screen. My 7 days hasn't lapsed. When i returned the phone to the store i told them exactly what's the issue they couldn't assist. I had the exact phone a month ago (but it was ******) and it didn't give me issues. Those ladies at the store told me that I can only give them the phone to be sent to repairs. What about the out of box 7 days fault guarantee?
Kindly be advised that the cell phone complaint logged as reference number ***/GO is being dealt with by the store and they will be in contact with you on wy forward. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Kindly be advised that the cell phone complaint logged as reference number ***/GO is being dealt with by the store and they will be in contact with you on wy forward. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Kindly be advised that the cell phone complaint logged as reference number ***/GO is being dealt with by the store and they will be in contact with you on wy forward. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,
Kindly be advised that the cell phone complaint logged as reference number ***/GO is being dealt with by the store and they will be in contact with you on wy forward. We apologise again for any frustrations incurred.
Kind regards,
Customer Experience Team
Call Centre: ***
Best regards,