Faults marketing from edgars
Good Morning,
So edgars runs a promotion where club members gets 15% off a purchase that's overR600. My purchase was to the value of R1610, but only recieved R180 off. I'm not great at maths, but using my cellphone calculator, R1610 - 15% gives me R241,50.
When I queried at the till points, they say that the systems works it out automatically, so I didn't want to make a fuss , as the till operator, is just following instructions.
A store as big as edgars, should get their marketing done correctly, and stop cheating and robbing their customers.
Thank you for sharing your experience with us. Please accept our sincere apologies for the frustrations caused to you . We will escalate your query to our manager for urgent assistance regarding the 15% discount .Thank you for your valued custom.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thank you for sharing your experience with us. Please accept our sincere apologies for the frustrations caused to you . We will escalate your query to our manager for urgent assistance regarding the 15% discount .Thank you for your valued custom.
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
