FALSE PROMISES

On 14 March I made a call to Edgars Customer Service to find out why my card was not working for online shopping. I was told that my card was old needed to be replaced. I told the person I was unable to go to a store to do so as I'm a pensioner with limited mobility, no money and no transport. I was then told that a person would come to my house with the necessary equipment in order to give me a new card. Today is 2 April, no one has been or called!