False Promises...

In February I purchased Estee products, moisturiser & eye cream to the value of R1545. At the time the lady assisting didn't have any trial size products to give to me as I usually get so explained that in March they will have a gift promo. I then told her I will rather wait but she insisted I buy it, &assured that I could to collect it in march when stock arrives. She promised me that it wouldn't be a problem. <br> Yesterday I saw an adverti*****t about the 'Estee Lauder Free Gift' so attempted to contact the store to arrange my collection. To my surprise no one at the Estee Lauder Counter can remember this promise... Clearly, someone was just trying to make a sale. Togeida said I must make another purchase. (Assuming I have another R1500 lying around) & promised to call me back with some kind of resolution. Still waiting!!<br> I am disgusted by this (lack of) after sales service. Once they have your money, moralities, principles &any trace of scruples flies out of the window... if your word is your honour then what I am seeing now is that EDGARS CANAL WALK HAS NO HONOUR. You have just become greedy like the rest. Shame on you! I will stick to Tygervalley where customers are still valued<br>