false info?

yesterday I was advised by the shop assistant that the Thank You card rewards system has been discontinued. She only advised on this after payment was made. I have been suspecting for a while that my card is not being swiped with the purchases but I am always too busy to bother. This time, however, I feel ****** and would like to be rewarded and advised whether the Thank You has been discontinued or not? my number is ***85

Edgars Kolonnade and the receipt number is ***00 Terminal EDV04408 Merchant ID: ***

Thank You