False advertising or spiteful staff??

<p>I work in rural Limpopo and on Friday 21 April 2017 I went to the city for meetings. During the lunch break, I went to Edgars in Brooklyn Mall. What a SUPER frustration!</p> <p> </p> <p>Their cosmetics personnel looks as if they are afraid to make eye contact with you, just in case they will then actually have to work. Or maybe they saw someone wanting to buy only one product and who was not going to spend thousands. Not worth their time. Apparently.</p> <p> </p> <p>But the best was at the Kelso section. There they have a stand with different styles of tops. And ON this particular stand, there is a sign that says "buy two and get the cheapest one at 50% off". There were vest type tops and long sleeve tops on the same rail. The vest type tops were all R79 and the long sleeve ones R99. I subsequently took one long sleeve and one vest type top.</p> <p> </p> <p>At the at the check out counter, I found the ladies assisting as helpful as the rest of the staff in the store. Ridiculous! (the ladies at the fitting rooms were great, though!)</p> <p> </p> <p>When I saw the bill, I asked what about the special? The cashier answered that I had to buy two of the same to qualify for the special. I showed her that it says "two and the cheaper one 50% off", but she insisted it be either two vest type shirts (all at the same price!) of two long sleeve tops. I then said it was ridiculous and asked her to reverse the transaction. She said that the transaction already went through and if I want it cancelled, I will have to go to the customer service counter.</p> <p> </p> <p>Well, my lunchtime was up and I definitely did NOT have the time or patience to face another non-friendly Edgars staff member.</p> <p> </p> <p>It is not a lot of money, but the principle. The arrogance and the apathy of the staff also do not help to the alleviate the disappointment and the frustration of the experience.</p> <p> </p> <p>I will not recommend this store to anyone and frankly, I will strongly advise anyone to rather go to another Edgars store. Unless you like being treated as a unwelcome customer. Go for it!</p>