KB
Karin B

1 reviews | Active since Feb 2012

19 Dec 2016, 14:15

False advertising of better service

<p>edgars adverts say they are under new management with more sales staff on tills etc. this is false advertising...went to the Glen today....lots of people behind the tills doing nothing...waited nearly 30 mins to purchase 1 item. Gentleman in front of me said slow quite loud and was given threatening stares. I asked cashier why so slow and another lady doing not much came and said "people like you.....". Done with Edgars FOREVER! </p>

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Replies (2)
Edgars
Edgars's reply22 Dec 2016, 11:12
Official

Please forward us the name of the store that you visited e.g Edg the Glen, or Jet the Glen, so that we may be able to contact them on your behalf and may be able to action the slow service and staff attitude query. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your email ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

KB
Karin B's update22 Dec 2016, 12:58
Reviewer Update

Edgars The Glen as stated above