KS
Karen S
1 reviews | Active since Feb 2016
25 Feb 2016, 11:25
FALSE ADVERTISING! Edgars Promotions are a ****
I received an SMS last year from Edgars giving me a free local return flight to the value of R3000 on the airline of my choice if i spend R2000 on my account. I approached the Menlyn branch, where I spoke to the manager who confirmed the promotion. He said I would be contacted by a consultant after spending the required amount on my card. I proceeded to buy R2000.00 worth and surprise edgars never contacted me. <br> <br> I've sent numerous emails and spoken to numerous consultants and no one is willing to help. Edgars refers me to Mango and Mango refers me to Edgars. If it wasn't for the promotion i would never have spent R2000.00. DONT Believe EDGARS PROMOTIONS!! They're all a ****!
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Replies (1)0
Replies (1)Edgars's replyOfficial
25 Feb 2016, 13:39Hello Kvanstaden,
As per our telephonic conversation we must apologise for the unpleasant experience regarding our promotion. please be advised investigations will be done and feedback will be provide shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the unpleasant experience regarding our promotion. please be advised investigations will be done and feedback will be provide shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply25 Feb 2016, 13:39
Official
Hello Kvanstaden,
As per our telephonic conversation we must apologise for the unpleasant experience regarding our promotion. please be advised investigations will be done and feedback will be provide shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the unpleasant experience regarding our promotion. please be advised investigations will be done and feedback will be provide shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
