1 reviews | Active since Jun 2015
False advertising by Edcon Edgar's
<p>I complain many time every week,every month,this complain is more than 2 year old ,I taken a Vodacom contract with Vodacom 2yaar back,I should be earning 2500 points for 24 month by Edcon group Edgar's Jet ,total pints over the for 24 months = 60000 thank you points on Edcon jet card.i was also advice them ,they logged my complain ref number : ********** 498, then they also given me anther ref no: ********** 303/GO,</p>
Thank you for bringing this matter to our attention. Please be advised your query has been escalated to the Thank U points department for further assistance.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised your query has been escalated to the Thank U points department for further assistance.
Kind regards,
Edcon customer experience team,
***
Kindly note the matter has since been escalated through to our Cellular Division for further investigations and the conclusion as thus.
Please note that Edgars Active Phoenix has never been affiliated with any Contracts at the time and Promotional Points are not allocated by the Cellular Division on Contracts.
Kindly accept our apologies in the matter and trust all the above is in order.
Kind regards,
Edcon customer experience team,
***
Kindly note the matter has since been escalated through to our Cellular Division for further investigations and the conclusion as thus.
Please note that Edgars Active Phoenix has never been affiliated with any Contracts at the time and Promotional Points are not allocated by the Cellular Division on Contracts.
Kindly accept our apologies in the matter and trust all the above is in order.
Kind regards,
Edcon customer experience team,
***