1 reviews | Active since Mar 2009
False advertising by CNA
<p>No wonder you are loosing sales, CNA. With false advertising, no promotional adverts, no promotional stock and childish managment attitude. That how looks your CNA at Cresta. Thabo is just walking disaster. Your customer complaint department at Head Office just at the same level....disaster. You just lost one customer. I hope some more with this review</p>
We have escalated the complaint to the C.N.A Cresta management to address as our valued customer is not happy that the manager was unhelpful regarding the false advertising that you brought in to the stores attention. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the C.N.A Cresta management to address as our valued customer is not happy that the manager was unhelpful regarding the false advertising that you brought in to the stores attention. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Two reply, computer generated reflecting high standard client care by Edgars. Not even a phone call. Useless company.
Two reply, computer generated reflecting high standard client care by Edgars. Not even a phone call. Useless company.