kR
keenan R
1 reviews | Active since Nov 2009
10 Mar 2015, 15:58
false advertising
edgars randburg square advertised a promotion if you purchase goods to the value of R200 you get a tote bag to the value R200 which I did but I was than told they are not participating in the promotion.
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Replies (1)
Edgars's replyOfficial
12 Mar 2015, 11:47Hello keenanrey,
Our attempt to contact you at 11:37 AM was unsuccessful.
Kindly note the promotion is only subjected to 21 stores, and Randburg is not part of the promotion. We apologise for the overall experience. However, we have referred this matter to management to address and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 11:37 AM was unsuccessful.
Kindly note the promotion is only subjected to 21 stores, and Randburg is not part of the promotion. We apologise for the overall experience. However, we have referred this matter to management to address and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply12 Mar 2015, 11:47
Official
Hello keenanrey,
Our attempt to contact you at 11:37 AM was unsuccessful.
Kindly note the promotion is only subjected to 21 stores, and Randburg is not part of the promotion. We apologise for the overall experience. However, we have referred this matter to management to address and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 11:37 AM was unsuccessful.
Kindly note the promotion is only subjected to 21 stores, and Randburg is not part of the promotion. We apologise for the overall experience. However, we have referred this matter to management to address and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,