WD
WHITNEY D
1 reviews | Active since Jun 2013
08 Jan 2016, 15:04
False advertising
Tried to purchase a takkie at Edgars. Sign shows on sale. Box shows on sale. Go to the guy named Elton and he scans the shoe and say sorry but the promotion is over and you can't get the discount. Showed him the sale signs and box. He still ignores it. After taking the shoe. He takes off the sticker that show's it's on sale. Very disappointed in this place<br>
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Replies (1)
Edgars's replyOfficial
11 Jan 2016, 12:38Hello Whits_D,
Thank you for notifying us of this incident. Please be advised we have referred this query to the manager to review as that is not the type of service that indicates our standards. We assure you all concerns raised will be addressed. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of this incident. Please be advised we have referred this query to the manager to review as that is not the type of service that indicates our standards. We assure you all concerns raised will be addressed. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply11 Jan 2016, 12:38
Official
Hello Whits_D,
Thank you for notifying us of this incident. Please be advised we have referred this query to the manager to review as that is not the type of service that indicates our standards. We assure you all concerns raised will be addressed. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for notifying us of this incident. Please be advised we have referred this query to the manager to review as that is not the type of service that indicates our standards. We assure you all concerns raised will be addressed. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,