NC
Nadine C
1 reviews | Active since Aug 2011
25 Sept 2015, 16:05
False Advertising
Hi Edgars had a promo where if you purchased for more than R350 you would get a free watch, - I made 2 purchases and on both occasions I was told that they are out of stock.
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Replies (1)
Edgars's replyOfficial
26 Sept 2015, 14:10Hello nchetty1,
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the store manager to address, as that is not the type of service that indicates our standards. The store manager will address and revert with feedback. Our mandate is not to mislead customers but to give them excellent shopping experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the store manager to address, as that is not the type of service that indicates our standards. The store manager will address and revert with feedback. Our mandate is not to mislead customers but to give them excellent shopping experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply26 Sept 2015, 14:10
Official
Hello nchetty1,
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the store manager to address, as that is not the type of service that indicates our standards. The store manager will address and revert with feedback. Our mandate is not to mislead customers but to give them excellent shopping experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Kindly note we have referred this query to the store manager to address, as that is not the type of service that indicates our standards. The store manager will address and revert with feedback. Our mandate is not to mislead customers but to give them excellent shopping experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,