1 reviews | Active since Sept 2015
FALSE ADVERTISING
So i opened a new account with edgars as i saw the great opportunity to get 50% off my first purchase and 1000 in gift vouchers. first of all had the worst service opening the account, i wasn't even notified that my account was approved, i had to call to find out the progress. then when i arrived at the store in vangate every cashier looked like they were having a bad day. i asked about the 50% discount and how it works which i then received a response of \look at the board there on top"i then asked when does this expire and the cashier responded \""i dont know\"". i turned the other cheek and took my card and left.Yesterday i decided to use the account for the first time in canal walk"
We would like to apologise for the overall experience. Kindly note the promotion ended on the 20th of September 2015 we will also refer this matter to management at both stores, as this matter could have been handled in a different light. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
We would like to apologise for the overall experience. Kindly note the promotion ended on the 20th of September 2015 we will also refer this matter to management at both stores, as this matter could have been handled in a different light. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,