AM
Abieda M
1 reviews | Active since Oct 2011
17 Feb 2015, 07:58
False Advertising
I recently visited the Edgars store in Cresta, I spent twice in the store values amounting to more than R650.00 and to my surprise I was not given as per the Advert \Valentines Gift for You"A free tote bag when you spend R650.00 or more"
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Edgars's replyOfficial
18 Feb 2015, 09:55Hello Abieda Mohamed,
We are deeply sorry for the overall experience. Please note we have liaised with the store and they confirmed that you can make your way to the store to get the bag. We apologise for the inconvenience caused, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Please note we have liaised with the store and they confirmed that you can make your way to the store to get the bag. We apologise for the inconvenience caused, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply18 Feb 2015, 09:55
Official
Hello Abieda Mohamed,
We are deeply sorry for the overall experience. Please note we have liaised with the store and they confirmed that you can make your way to the store to get the bag. We apologise for the inconvenience caused, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Please note we have liaised with the store and they confirmed that you can make your way to the store to get the bag. We apologise for the inconvenience caused, but we assure you measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,