zM
zama M
1 reviews | Active since May 2015
24 Aug 2015, 10:02
false advertising
I went to Edgars sale shop, they advertised the 50% discount, but when i checked on the shoes department some items were wrongly priced.. (a pair of duno's shoes have been R750 ever since i started buying from this shop but when i went to check on it for the 50% discount to my surprise the original price tag was changed to R1399 and the 50% sale price to R750. The R750 which has been the normal price all along... (They have done this on most of the items) .... I asked the manager She pretended as if She did not know what was happening<br> <br> Now its high time that we sue them. I am tired of this false adverti*****t .
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Edgars's replyOfficial
25 Aug 2015, 12:58Hello MAZAMA,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly respond with the required picture of the price tags so we can look into the matter and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly respond with the required picture of the price tags so we can look into the matter and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply25 Aug 2015, 12:58
Official
Hello MAZAMA,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly respond with the required picture of the price tags so we can look into the matter and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, kindly respond with the required picture of the price tags so we can look into the matter and assist.
Feedback will then be provided to you.
The reference for your query is as follows: ***/GO
Thank you for your patience and continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,