False advertising

I should actually go to the ombudsman with this. False advertising. So I received an SMS from Edgars advising that I have a further 50% off voucher on sale items "for me only". So excited I spend the whole morning shopping online for dresses I pick my 5 items and at checkout I put through my code to get a response that it's invalid.

So I wait until the call center opens - I call them only to find the number listed is invalid.

I then call through to the international number and get through to a guy who tells me I can't use the voucher online. The SMS said nothing about this and he's like well that's how it works. The vouchers are only available in store only. I'm like but why doesn't the SMS say so???? So now I've been lured to going online to find items. I've now had to buy some of the items because I have a compulsive shopping disorder.

I feel I have been treated unfairly through the misleading SMS.

I want my 50% off.

I went even further to ask the guy to tell me which stores have these items and he came back to me an hour later to tell me none of the stores have any of these items.

He also said Edgars would not even be willing to send these items to one of the stores so I can purchase them with my discount voucher.

This is completely unacceptable. I want a resolution. I expect you guys to at least try to service your customers and not trick them.