1 reviews | Active since Aug 2014
FALSE ADVERTISING
I heard about the sale yesterday, where you buy one pair of active footwear and get a pair free.<br> <br> At 16:00pm, I contacted Edgars Pavillion and asked the lady about the footwear sale and until what time they are open, she said the sale is still on and that they will be open until 19:00.<br> <br> After work I drove all the way from Amanzimtoti to Pavillion and when I got there at 17:30 they were closed and the trading hours is until 19:00.<br> <br> The excuse was that there is a national taxi strike, so what!!! All the other shops were open!!!<br> <br> I think that it is really pathetic of Edgars in pavilion to be unfair to people working during the day not to be part of the sale.<br> <br> And the best of all is that the sale was only for one day, 26th of May 2015.<br> <br> When it comes to payments, you will keep on phoning and phoning and phoning until you made your payment, but when you need to deliver a service to a customer you simply show them a finger.<br> <br> Awaiting your feedback!<br>
It is with great displeasure to hear that you lost out on the one day promotion yesterday. Please note the store closed earlier than usual due to the taxi strike, but we will refer this matter to management. We assure you concrete feedback will be given to you shortly.
Please accept our sincere apology for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
It is with great displeasure to hear that you lost out on the one day promotion yesterday. Please note the store closed earlier than usual due to the taxi strike, but we will refer this matter to management. We assure you concrete feedback will be given to you shortly.
Please accept our sincere apology for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
