EE
Eugene E
1 reviews | Active since Jun 2013
06 May 2015, 13:20
False advertising
This is what they advertise: Happy Mother's Day from Edgars Club. Here is a voucher to spend at Edgars until 10 May 2015. Use 3744 code at till point. T&Cs apply. SMS Stop to opt out. So you have to spend money first to get the voucher like R500 is R100 off its not a voucher at all its a small discount.
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Edgars's replyOfficial
08 May 2015, 09:44Hello Trip33,
Thank you for taking the time and allowing us the opportunity to address your concerns regarding the mother's day vouchers. Please be advised that the mother's day campaign is a spend campaign therefore customers need to spend in order to qualify to use the vouchers.
Please note that the campaign works as follows:
When you spend R500.00 or more you get R100.00 off
When you spend R1000.00 or more you get R200.00 off
When you spend R2000.00 or more you get R400.00 off
The voucher will allow customers to save up to R400.00
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns regarding the mother's day vouchers. Please be advised that the mother's day campaign is a spend campaign therefore customers need to spend in order to qualify to use the vouchers.
Please note that the campaign works as follows:
When you spend R500.00 or more you get R100.00 off
When you spend R1000.00 or more you get R200.00 off
When you spend R2000.00 or more you get R400.00 off
The voucher will allow customers to save up to R400.00
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Edgars's reply08 May 2015, 09:44
Official
Hello Trip33,
Thank you for taking the time and allowing us the opportunity to address your concerns regarding the mother's day vouchers. Please be advised that the mother's day campaign is a spend campaign therefore customers need to spend in order to qualify to use the vouchers.
Please note that the campaign works as follows:
When you spend R500.00 or more you get R100.00 off
When you spend R1000.00 or more you get R200.00 off
When you spend R2000.00 or more you get R400.00 off
The voucher will allow customers to save up to R400.00
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns regarding the mother's day vouchers. Please be advised that the mother's day campaign is a spend campaign therefore customers need to spend in order to qualify to use the vouchers.
Please note that the campaign works as follows:
When you spend R500.00 or more you get R100.00 off
When you spend R1000.00 or more you get R200.00 off
When you spend R2000.00 or more you get R400.00 off
The voucher will allow customers to save up to R400.00
Your reference number is: ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,