False Advertising

<p>Dear Hello on Monday the 7th of March 2017 I had one of the worse</p> <p>Bad services in my life from Edgars City in Johannesburg Town and this needs to be addressed.</p> <p>On Monday the 6th I was looking for a fragrance so while I was looking I came across</p> <p>CH men fragrance which I love the smell and the design of the bottle so I decided to buy it.</p> <p>However when I get home the design of the bottle it’s different from what they have advertised</p> <p> And according to my knowledge any new packaging changes to a perfume it means it has been reformulated to either smell better or worse so for my safety I wanted what was advertised at the store.</p> <p>So on Tuesday morning the 7th I take it back to the store and the perfume consultant by the Name of DINEO tells me they can’t change it or refund me because I have opened the box but according to me I was going to open it cause I’m thinking that, I have purchased what they displayed on the shelf and in this case it was not.</p> <p>Shortly after the manager by the name of PHILLY came through so I explain myself and she tells me they smell same it’s only the packing that has changed, I tell her no I don’t want the new packaging , I want what was displayed / advertised on the shelves if not then, can I changed it? She says no because it’s going to be a loss to her I mean she even has Audacity to tell a client that!!!</p> <p>I mean what about me the client? My loss/money? The time she wasted when she was calling her other Brand Mangers or her REP by the name of UTHUKILE form African Sales and he even told her that he can’t speak to the client (me) because she must sort it out herself and the least she tells me is that It’s going to be a Loss to her, like really???</p> <p>I mean they deceived me thinking I’m buy what they advised, clearly this was false adverting.</p> <p>No Edgars has to do something about this…. To make it even worse Dineo the perfume sales consultant showed me the tester of the new bottle that I don’t want, why didn’t she put that tester on display? I mean if its finished can’t they put another one instead of false advertising?</p> <p>#****ed</p> <p>#Sad</p> <p>#Dissaponited </p>