1 reviews | Active since Jul 2020
**** SHOES
<p>After complaining about Nike shoes i bought from Edgars Active in Kuruman, no has is replying, on Facebook they reply i must phone the Kuruman store Margaret, i phone her and she does not no why i should phone her. I want to exchange bad ******* shoes i bought from u that started to tear loose sins the 4th month. in 10days its 6 Months and no one is helping, i refered this to the CPA, because if u go and read the act i have the right to return them until 6 months. Are u pressing for time, or what.</p> <p>I will spread this over the entire Facebook about this tipe of service. HORIBLE</p> <p>MY REFERENCE NR IS ********** 1437/GO</p>
Thank you for bringing this matter to our attention.According to our records the manager has been in contact with you and between both the manager and regional manager they have agreed that the shoes are not defective.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention.According to our records the manager has been in contact with you and between both the manager and regional manager they have agreed that the shoes are not defective.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention.According to our records the manager has been in contact with you and between both the manager and regional manager they have agreed that the shoes are not defective.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Thank you for bringing this matter to our attention.According to our records the manager has been in contact with you and between both the manager and regional manager they have agreed that the shoes are not defective.
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Firslt they did not contact me. Secondly how do u proof normal wear for shoes of 4 months . Thirdly the area Manager has not even seen the shoes execpt for it being on a picture taken buh a store manager that speaks on a phone headset while it being on speaker with music so loud u cannot hear yourself think. She phoned the call centre because she does not no what to do. How well is she trained then. And now i will be seen as a terrible client complaining about someone so now u would most definitely not help. But we can wait on the outcome of the Consumer Protection Act
Firslt they did not contact me. Secondly how do u proof normal wear for shoes of 4 months . Thirdly the area Manager has not even seen the shoes execpt for it being on a picture taken buh a store manager that speaks on a phone headset while it being on speaker with music so loud u cannot hear yourself think. She phoned the call centre because she does not no what to do. How well is she trained then. And now i will be seen as a terrible client complaining about someone so now u would most definitely not help. But we can wait on the outcome of the Consumer Protection Act