nC
natalie C
1 reviews | Active since Aug 2011
06 Nov 2015, 15:56
**** SALES!!!
Well i have to say this is not the first time i've had a problem with Edgars of course the service i receive is pathetic to say the least but this week i have to say Edgars is robbing people like its nothing.<br> On sunday 01/11/2015 i went to Edgars to purchase a pair of sissyboy shoes for R499.00 i was told to wait for monday 02/11/2015 because the sale would begin and i would get R200 off branded foot wear. so i went to the store in northgate on monday and yes the sale was on but to my horror the price of the shoe was now R699.00 and then i would get R200 off?????What the hell kind of sale is that??? you guys marked up the price and then say you are having a sale...AND under the new price the old price is there scratched in black pen. I WILL NEVER SHOP AT EDGARS AGAIN. And by the way i have also told my family and friends who are applaud at this ********** practice at Edgars. I wonder what the ombbudsman will say about this :)
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Edgars's replyOfficial
07 Nov 2015, 11:28Hello tash250,
Thank you for bringing this matter to our attention. Please be advised we have liaised with management and they have reviewed this matter and would like you to visit the store. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Please be advised we have liaised with management and they have reviewed this matter and would like you to visit the store. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply07 Nov 2015, 11:28
Official
Hello tash250,
Thank you for bringing this matter to our attention. Please be advised we have liaised with management and they have reviewed this matter and would like you to visit the store. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Thank you for bringing this matter to our attention. Please be advised we have liaised with management and they have reviewed this matter and would like you to visit the store. We apologise for the overall experience, but we assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience
***
Best regards,