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On 24 December 2014 we have purchased 1x Black XS cologne from Edgars in Adderly Street, After using the product I have realised that the smell seems to disappear after 15 min of using it, we have tested on someone else and yet it was the same problem. On 27 January 2015 I returned to the Edgars where Mirtel then explained to me that the product will be send for testing at a lab and they will contact me with an outcome. On 2 February 2015 I have received a call to inform me that they will swop the cologne for a new one with no explanation or outcome, I then collected the replacement on 5 February 2015. Experiencing the exact same problem, I made contact again, this time Mirtel advices that there is nothing more they can do for me I need to call African Sales as they are the manufacturers for this product, I then did as told, just to be advised that they do not deal with public directly and told me I must be assisted by the Edgars that will then make contact with them. Trying to contact Edgars again, there is simply no answer. I then contacted the Call Centre to lodge a complaint, The store manager will contact me in 48 hours, well I am still waiting - Useless Service Delivery!!