Failure to send monthly statements

Dear Edgards,<br> <br> I have emailed you SEVERAL times requesting that my statements be emailed to be monthly for me to make online payments. These emails has been blatently ignored. I have no idea what my payments should be...<br> <br> I've tried to register on your website today to may this months payment but the idiotical configuration of your website will not allow to link my card and view my statement because payment its a couple of days overdue. Don't you want payment??<br> <br> Your client facing systems are pathetic. Your customer service is aweful. I've sent an email to [Email Removed] this evening asking them to send me my statements on a monthly basis. <br> <br> Please have someone read my email! and action it. To summarise in case it is not clear what I have been asking for ....<br> <br> I need my monthly statements emailed to me, monthly!<br> <br>