failure to deliver

'd recently opted to purchase airtime from the convenient edgars ota service.<br> I'd received confirmation few seconds later of my Vodacom airtime purchase.<br> After checking my balance still being null, and that my purchase was 'data' i contacted my service provider who in turn says to contact OTA which I did... <br> OTA says that on their side, it reflects as data that I had presumably purchased.<br> Which led me back to my service provider and so forth.<br> Eventually my service provider conferenced call with OTA and myself...<br> The consultant admitted It was an error on their side (ota) and I will be reimbursed within 24hrs max.<br> That was 3 days ago.<br> <br> I've since used a further R30 airtime trying to resolve this issue.<br> <br> But to no avail...<br> <br> Awaiting a response...<br>