Failing to update EFT and Poor Management

<p>I made a payment on Friday 23rd of Sept for R1000 and on monday it showed on my account.</p> <p>I was browing the Edgars website and saw the 20% discount on flights booked in September so i thought nice, let me take advantage of the special. So i paid another R2200 on Monday and 5 days later the payment doesnt show. I have spoken to Managers (Tylene) and another managers email address ********** was i provided with but none of them got back to me (Managers). On friday 4:41PM when I called to follow up they were in meeting, yes in meetings.</p> <p> </p> <p>The special has now come to an end meaning i have wasted my time and money. I still dont have the payment in my account. I have further spend around +-R400 on calls to Edgars and I am nowhere close to finding out what is happening.</p> <p> </p> <p>I am not expecting the world to stop but the courtesy of returing a read mail, or call back or smoke signal i promise i will look outside. For managers to have a lack of respect for their customers is really a bad reflection. I have been a customer for 9 years and the one time i have an issue this is how i get treated. Poor customer service.</p> <p> </p> <p> </p>