failed to unswer questions related to bad service

Good day<br> <br> Hope this feed back find all management well in south Africa. I was at eyethu mall, what a disgusting service I received. I first spoke to a lady that sells perfumes who was welcoming and help me decide on a perfume to buy after that I told her that m going to check sneakers for myself and show my fiance how they look like and how much are they do I can pay all those things together. I was called by security telling me I am not suppose to take pics, I asked to speak to someone at controll room to explain which she failed and only told me that shoplifters do that. Meaning I am a shop lifter, than I asked for the manager who told me that the law does not allow that but failed to produce the law to me or those terms and conditions. He said he is not allowed. For the first time I felt small and accused of being a shop lifter. I want Edgard to explain to me why are they doing such things to customers. I bought that lacost perfume becouse I need it and in reference that I was there to buy.