Fail of services once more

Good day.

Can someone at Edgars pleas do their work. As I have already paid my account installment 3 times this month, your shop was offline for a full 4 weeks, I made payment on the 25th of March double installment, and a R175 payment on the 4th April. I have phone in 5 times, explained this scenario 5 times, to 5 different 5 people, yet you are still harassing and threatening me with your sms's and emails. The problem is 100% on your side seeing as either no one knows what they are doing , not doing what they suppose to, or simply just doing anything.

I demand a letter stating my account installment has been paid in full for this month and March seeing as I did pay but due to the lack of Your store being offline for a full month is definitely not my problem.

You have wasted enough of my time, fuel and airtime.

I expect a follow up call/sms/email.

This isn't the first time I have had hiccups with account payments that either doesn't reflect or no one can tell me what is going on my account,

I think I should get a statement from you declaring all the purchases made and payments received, wouldn't surprise me in the least if you actually owe me money,

SORT THIS OUT ASAP, YOUR MISTAKE.

I HAVE THE S/N NUMBER THAT I ALREADY GAVE TO 5 PEOPLE AT EDGARS TO NO AVAIL