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Promise M

1 reviews | Active since Feb 2018

28 Feb 2018, 13:54

Factory Fault Phone Nokia 3

believe that I am not being treated fairly by Vodacom and Nokia. I feel that my rights as a customer is being undermined. I haven’t used these phone since I bought it on the 15th of December 2017. It has been in and out of repair centre. How do you fix a phone with a factory fault? It’s more than months now, trying to fix a new phone. A phone was bought at Edgars Brooklyn and Now is at Vodacare Centre

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Replies (1)
Edgars
Edgars's reply01 Mar 2018, 16:41
Official

Thank you for making contact with us . Please accept our sincere apologies for the inconvenience caused to you with the faulty handset.

As per our discussion we will follow up with Vodacare and provide you with feedback .***/GO

Kind regards

The Edgar's Customer Experience Team