1 reviews | Active since Mar 2013
Extremely slow service, no internal communication
<p>About 2 months ago I got retrenched, and around 5 weeks ago submitted my insurance claim for my account to be settled. </p> <p> </p> <p>2 weeks ago, in store, they said it would be paid within the week. </p> <p> </p> <p>Yesterday I recieved a notification warning because I haven't made any installments and my account hasn't been cleared. </p> <p> </p> <p>Please give an update or liaise with your accounts department on this matter. </p>
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and establish if they may be able to action the faulty cell phone query as you have stated that it keeps on rebooting itself. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and establish if they may be able to action the faulty cell phone query as you have stated that it keeps on rebooting itself. We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
What faulty cellphone query are you speaking of?\
The store I visited for this matter was Centurion...
What faulty cellphone query are you speaking of?\
The store I visited for this matter was Centurion...