Extremely Rude Call Person
<p>I would just like to express my disgust to a representative who contacted me in regards to my Edgars account from a *** number. The lady called me and did not ask if I have time to speak. She literally repeated the T&C's that I have already signed with my account and carried on like a robot which I did not have time for. I stopped her and said I dont have time for this at the moment, she then processed to tell me I told her I have time so she can continue. I rep**** stating I dont have time to relisten to things that I have already signed for. She proceeded to tell me to have a better day and put the phone down in my ear after. </p> <p> </p> <p>This is disgusting service from someone who is supposed to value customers. You are also not allowed to have a convosation with me and half way through tell me it is being recorded either for quality and safety against my knoweldge. </p>
Thank you for bringing this matter to our attention.
Please be advised our attempt to contact you today have been unsuccessful. Please be advised in order to assist you further we need more details regarding the call as we would like to address this incident with the correct department.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for bringing this matter to our attention.
Please be advised our attempt to contact you today have been unsuccessful. Please be advised in order to assist you further we need more details regarding the call as we would like to address this incident with the correct department.
Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
