1 reviews | Active since Feb 2012
Extremely poor service, no response from Edgards besides their stupid automatic messages.
Official business reply----- No response from Edgars. Service is terrible. Everytime I call the call centre, they just put me on hold and never return to the call. My query has still not being attended too. **************************************************************************************************** Please accept our sincere apologies for the lapse in service experienced.
Kindly note an investigation is still in progress with RMCS - a follow up request is submitted to their office and we will revert as soon as we receive an update.
Please find below reference number for this query:
********** 0353/GO
Thank you once again for bringing this matter to our attention. We apologies for the frustrations caused to you .Kindly note that we are following up on the reversals for the mobile content which was billed on your account .The subscription was cancelled on the 21/8/18.
Kind regards
The Edgar's Customer Experience Team
Thank you once again for bringing this matter to our attention. We apologies for the frustrations caused to you .Kindly note that we are following up on the reversals for the mobile content which was billed on your account .The subscription was cancelled on the 21/8/18.
Kind regards
The Edgar's Customer Experience Team